Patient Services Front Desk Coordinator

LifeStance Health Inc.; Beverly Hills (CA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Paid parental leave

Paid time off

Employee Assistance Program

Job summary

LifeStance Health Inc. is looking for a Practice Coordinator in Beverly Hills to manage front office activities, ensuring quality service for in-person and remote patients. The ideal candidate has a strong healthcare operations background, along with exceptional customer service skills. Responsibilities include patient support, clinician assistance, and operational excellence. Offering competitive hourly compensation of $21-$22 plus potential bonuses, this position requires multitasking abilities and proficient use of computer applications.

Qualifications

• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Ability to work independently and as a team member.
• Comfortable handling sensitive and confidential information.

Responsibilities

• Coordinate front office activities ensuring quality customer service.
• Assist patients with scheduling and billing inquiries.
• Support clinicians with administrative needs.

Skills

Multitasking

Strong communication skills

Customer service

Computer Software Applications proficiency

HIPAA knowledge

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Inc. is looking for a Practice Coordinator in Beverly Hills to manage front office activities, ensuring quality service for in-person and remote patients. The ideal candidate has a strong healthcare operations background, along with exceptional customer service skills. Responsibilities include patient support, clinician assistance, and operational excellence. Offering competitive hourly compensation of $21-$22 plus potential bonuses, this position requires multitasking abilities and proficient use of computer applications.