Patient Services Front Desk Associate

Saludclinic; Longmont (CO); Hybrid; USD 27,000 - 31,000; Full time

Benefits offered by this job

Medical PPO plan

Low employee premiums

Co-pays for visits

Free provider visits

Dental facility discounts

Vision insurance

Vacation accrual

Paid holidays

Sick days

401(k) pension plan

403(b) retirement plan

Flexible Spending Accounts

Life and AD&D insurance

Disability insurance

Employee Assistance Program

Job summary

Salud Family Health is seeking a Customer Service Associate to welcome patients, check them in for appointments, and support a team-based care approach at Salud facilities. You will handle reminders, questions, and complaints to ensure a positive patient experience.

The role requires a high school diploma or GED and at least one year of front desk or medical office experience. Evening or weekend availability is required, with a competitive starting wage and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• One year front desk/customer service experience in a medical setting preferred.
• Must be able to work evenings or weekends.

Responsibilities

• Check patients in and out for all appointment types.
• Make reminder calls and manage patient questions or complaints.
• Assist in a friendly, team-based care environment.

Skills

Customer service

Team-based care

Communication

Typing

Clerical experience

Medical terminology

Reading/writing

Money handling

Education

High school diploma or GED

Tools

EMR systems

Front desk software

Job description

Salud Family Health is seeking a Customer Service Associate to welcome patients, check them in for appointments, and support a team-based care approach at Salud facilities. You will handle reminders, questions, and complaints to ensure a positive patient experience.

The role requires a high school diploma or GED and at least one year of front desk or medical office experience. Evening or weekend availability is required, with a competitive starting wage and comprehensive benefits.