PATIENT SERVICES FOOD SERVICES ASSOCIATE

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Carilion Clinic in Roanoke, VA is seeking a Patient Services Food Services Associate to support meal service for patients and visitors. The role involves assisting with menu selection, preparing and delivering trays, and ensuring accurate cash handling.

You will also maintain sanitation, log temperatures, and provide catering for events as needed. The ideal candidate has a high school diploma or GED and at least one year of food service experience, with ServSafe certification or the ability to

Qualifications

• High school diploma or GED preferred.
• 1+ years of food service experience preferred.
• ServSafe certification or equivalent required within 1 year of hire.
• Effective interpersonal, communication, and teamwork skills.
• Must be available to travel to Carilion sites and assist during emergencies.

Responsibilities

• Assists patients with menu selection.
• Handles cash and charge transactions according to procedures.
• Assembles and delivers trays, snacks, tube feedings, and nourishment.
• Maintains customer relations and service delivery.
• Food preparation and storage; general sanitation.
• Complete general food service tasks including storeroom, tray assembly or delivery, and cleaning.
• Log temperatures according to documentation requirements.
• Ring up sales, balance cash drawer, and make deposits as needed.
• Provide catering for events and meetings.
• Meet with patients to obtain menu and diet orders.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

High school diploma or GED

Job description

Employment Status: Full time | Shift: Variable Hours (United States of America) | Facility: 1906 Belleview Ave SE - Roanoke | Requisition Number: R159149

Position

Patient Services Food Services Associate (Open)

Responsibilities

Performs a variety of duties as assigned, including but not limited to: assisting patients with menu selection; accurate cash and charge transactions in compliance with department procedures; assembling and delivering trays, snacks, tube feedings, and nourishment; customer relations and service delivery; food preparation and storage; and general sanitation of the department.

Complete all general food service tasks as assigned, which may include storeroom, tray assembly and/or delivery, and related cleaning.

Log temperatures according to documentation requirements.

Ring up customer sales on cash register, balance cash drawer, and make deposits when needed.

Clean and sanitize equipment and areas as assigned.

Provide catering services for events and meetings.

Meet with patients to obtain menu and snack selection per physician diet order.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: One or more years of food service experience preferred.
• Certification: ServSafe certification or equivalent required for employees in charge of departmental operations, or ability to obtain within one year of hire.
• Licensure, certification, and/or registration: Effective interpersonal, communication, and teamwork skills.
• Other Minimum Qualifications: Must be deemed emergency personnel during emergency weather conditions; must provide own transportation and travel to other Carilion work sites; may be required to work at other Carilion facilities to meet staffing needs.

Equal Employment Opportunity

Carilion Clinic is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information on E‑Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies