PATIENT SERVICES FOOD SERVICES ASSOCIATE II

Carilion Clinic; Roanoke (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Sign-on Bonus $2,000

Medical, Dental, Vision Benefits

Pension Plan

Paid Time Off

Onsite fitness centers and wellness

Personify Health app access

Childcare discounts

Continued education and training

Job summary

Carilion Clinic in Roanoke, VA is seeking a PATIENT SERVICES FOOD SERVICES ASSOCIATE II to lead daily department activities, ensure quality food and nutrition services, and support staff with open communication.

The role requires 1–3 years in nutritional or retail food service, a high school diploma or GED, SERV-SAFE certification (or VA equivalent) with eligibility to obtain within a year. Benefits and a sign-on bonus may apply.

Qualifications

• High School diploma/GED or two years of related experience.
• 1–3 years of related nutritional or retail food service experience; supervisory experience desirable.
• SERV-SAFE Certification or VA Health Department certification or ability to obtain within year.
• Effective interpersonal, communication and teamwork skills.
• Keyboarding or computer skills for automated systems including EMR.

Responsibilities

• Leads daily department activities to assure quality food and nutrition services.
• Schedules and adjusts staffing as appropriate.
• Maintains standards of performance, food quality and sanitation.
• Follows policies and procedures for Food and Nutrition Services.
• Orders and monitors food and supplies.

Skills

Interpersonal skills

Communication

Teamwork

Education

High School diploma/GED

SERV-SAFE Certification or VA Health Dept cert (within 1 year)

Tools

Electronic Medical Records

Job description

Employment Status and Location

Employment Status: Full time Shift: Variable Hours (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R162166

Job Title

PATIENT SERVICES FOOD SERVICES ASSOCIATE II (Open)

How You’ll Help Transform Healthcare:

Sign on Bonus Eligible: $2,000 per applicable guidelines (external hires only)

Leads the daily activities of the department to assure quality food and nutrition services. Assumes responsibilities assigned by the manager. Facilitates effective open two-way communication and resolution of work site operational issues that support facility/service line goals and objectives. Schedules and adjusts staffing as appropriate. Maintains standards of performance, food quality and sanitation. Follows and ensures compliance to Food and Nutrition Services policies and procedures. Completes all general food service tasks as assigned. Participates in department activities/meetings, which may include orientation of co-workers, patient/customer satisfaction initiatives, cost reduction initiatives and inspection readiness. Reviews and verifies all documentation daily. Orders and/or monitors food and supplies. Participates in hiring process, staff development and feedback. Administers and documents menus and requests for patient food items utilizing automated computer systems, including electronic medical records.

What We Require:

• Education: High School diploma/GED or two years of related experience.
• Experience: 1 to 3 years related nutritional or retail food service experience. Supervisory experience highly desirable.
• Licensure, certification, and/or registration: SERV-Safe Certification or equivalent certification from the Virginia Health Department is required; or ability to obtain certification within year one in this position.
• Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills required. Keyboarding or computer skills for automated computer systems, including electronic medical records preferred.
• This position is deemed emergency personnel during emergency weather conditions.
• Must provide own transportation and travel to other Carilion work sites. May be required to work at other Carilion facilities to meet staffing needs.

Compensation Range

Compensation Range: $17.39 - $24.35 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well‑being to help you develop and thrive. That’s why we offer a well‑rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

Company Culture & Values

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not‑for‑profit, mission‑driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi‑specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.

Equal Opportunity Employer

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies