Patient Services Floater — Front Desk & Scheduling Pro

US Oncology Inc.; Georgetown, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

US Oncology Inc. is seeking a Patient Services Coordinator Float to support the Medical and Radiation Oncology Department across Georgetown and nearby sites. The role involves greeting patients, registering and scheduling appointments, and handling calls and messages with professionalism.

Float duties require flexibility to travel between locations as needed. Ideal candidates will have front desk medical office experience, strong computer skills, and the ability to navigate scheduling software

Qualifications

• High school diploma or equivalent required; receptionist or office experience preferred.
• Proficiency with Microsoft Office; familiarity with scheduling software and patient intake processes.
• Must complete required e-learning courses within 90 days of starting.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Register and schedule appointments; collect co-pays and balances; update patient demographics.
• Answer, screen, and direct calls; relay messages to clinical staff as needed.
• Assist with patient flow and ensure accurate documentation and filing.
• Schedule follow-up visits and provide appointment details to patients.
• Maintain lobby area and office supplies; uphold HIPAA and confidentiality.

Skills

Receptionist experience

Customer service

Strong communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

E-learning platforms

Job description

US Oncology Inc. is seeking a Patient Services Coordinator Float to support the Medical and Radiation Oncology Department across Georgetown and nearby sites. The role involves greeting patients, registering and scheduling appointments, and handling calls and messages with professionalism.

Float duties require flexibility to travel between locations as needed. Ideal candidates will have front desk medical office experience, strong computer skills, and the ability to navigate scheduling software