Patient Services Coordinator/UKHC

University of Kentucky; Lexington (KY); On-site; USD 25,000 - 30,000; Full time

Job summary

The University of Kentucky in Lexington is seeking a Patient Services Coordinator to manage coordinating patient services, gathering medical records, scanning, referring to other facilities, coordinating and scheduling multiple appointments, and handling incoming calls.

The successful candidate will work within a multidisciplinary team and bring strong interpersonal communication skills. Healthcare customer service experience and medical terminology knowledge are preferred.

Qualifications

• Strong interpersonal communication skills for a multidisciplinary team.
• Experience in customer service within healthcare preferred.

Responsibilities

• Coordinate patient services including gathering medical records, scanning, referrals, scheduling multiple appointments, and answering calls.

Skills

Interpersonal communication

Customer service

Job description

Required License/Registration/Certification

None

Physical Requirements

Walking for extended periods of time. On occasion, may lift objects up to 50 lbs.

Shift

Day Shift, Monday - Friday, (40 hours/week)

Job Summary

This position is responsible for coordination of patient services which includes, but not limited to gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply

Deadline to Apply 10/29/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Please describe your experiences with patient registration, scheduling and insurance authorizations. (Open Ended Question)
• * What electronic medical systems do you have experience? (Open Ended Question)