Patient Services Coordinator: Scheduling & Referrals

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 36,000 - 56,000; Full time

Job summary

University of Kentucky Turfland off-campus clinic seeks a Patient Services Coordinator to manage patient flow, gather medical records, scan documents, coordinate referrals, and schedule multiple appointments. Strong team collaboration and healthcare customer service experience are valued.

The role requires basic medical terminology knowledge and excellent communication to support diverse patients in a fast-paced environment.

Qualifications

• HSD diploma or equivalent is required.
• Experience in healthcare customer service is preferred.
• Strong interpersonal communication skills and ability to work in a multidisciplinary team.

Responsibilities

• Coordinate patient services including gathering medical records and referrals.
• Schedule multiple appointments and answer phone calls.
• Assist with scanning and routing information to appropriate departments.

Skills

Customer service

Interpersonal communication

Scheduling

Medical terminology

Care coordination

Education

HS

Job description

University of Kentucky Turfland off-campus clinic seeks a Patient Services Coordinator to manage patient flow, gather medical records, scan documents, coordinate referrals, and schedule multiple appointments. Strong team collaboration and healthcare customer service experience are valued.

The role requires basic medical terminology knowledge and excellent communication to support diverse patients in a fast-paced environment.