Patient Services Coordinator: Scheduling & Front Desk

CARTI; Conway (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

CARTI in Conway, AR is seeking a Patient Services Specialist to triage scheduling and perform clerical tasks across front office operations. You will manage appointments, maintain patient records, and support physicians and staff, ensuring smooth patient flow.

The role requires attention to detail, strong communication, and the ability to multitask. The successful candidate will have solid front office healthcare experience and proficiency with EMR systems, with opportunities across multiple PSS

Qualifications

• Minimum 1 year of front office healthcare experience.

Responsibilities

• Gathers pre-admission information from patients or family members for scheduled visits.
• Obtains, verifies, and updates patient information and supports patients and medical staff.
• Manage patient scheduling activities including referrals and follow-ups, greet and screen patients.
• Process cash handling and maintain accurate financial records.
• Maintain up-to-date appointment schedules and investigate no-shows for follow-up.

Skills

Front office healthcare

EMR systems

Medical terminology

Office equipment

Grammar & punctuation

Time management

Organization

Clear communication

Team collaboration

Confidentiality

Education

High school diploma or GED

Associate degree in business administration

Tools

Microsoft Office

Billing system

Job description

CARTI in Conway, AR is seeking a Patient Services Specialist to triage scheduling and perform clerical tasks across front office operations. You will manage appointments, maintain patient records, and support physicians and staff, ensuring smooth patient flow.

The role requires attention to detail, strong communication, and the ability to multitask. The successful candidate will have solid front office healthcare experience and proficiency with EMR systems, with opportunities across multiple PSS