Patient Services Coordinator — Oncology Clinic (In-Person)

City of Hope; Suffolk (VA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Job summary

Virginia Oncology Associates in Suffolk is seeking a Patient Services Coordinator to join our in-person team. The role greets patients, processes intake forms, schedules follow-ups and handles insurance and payments with accuracy and compassion.

You will maintain patient records, update demographics, and support front-desk operations in a busy oncology clinic. The ideal candidate has receptionist or medical office experience, proficiency with Microsoft Office, and a willingness to travel to

Qualifications

• Receptionist or office experience preferred.
• 3 years of medical office experience with scheduling background in a busy practice strongly preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• High school diploma or equivalent.
• Must be willing to travel to other office locations if needed.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
• Pages clinic personnel as appropriate.
• Checks patients out after examination.
• Schedules returning appointments in accordance with physician and/or office guidelines.

Skills

Receptionist experience

Medical office scheduling

Microsoft Outlook

Microsoft Word

Microsoft Excel

Willingness to travel

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Virginia Oncology Associates in Suffolk is seeking a Patient Services Coordinator to join our in-person team. The role greets patients, processes intake forms, schedules follow-ups and handles insurance and payments with accuracy and compassion.

You will maintain patient records, update demographics, and support front-desk operations in a busy oncology clinic. The ideal candidate has receptionist or medical office experience, proficiency with Microsoft Office, and a willingness to travel to