Patient Services Specialist - Medical Office Scheduling

Talentify; Virginia Beach (VA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401(k)

Job summary

Virginia Oncology Associates in Virginia Beach is seeking a Patient Services Coordinator to support our clinics in a fast-paced, in-person role. You will greet patients, handle paperwork, schedule visits, collect payments, and maintain accurate records with a strong focus on patient privacy.

The ideal candidate has medical office experience, proficiency with MS Office, and a willingness to travel between office locations as needed.

Qualifications

• Receptionist or office experience preferred
• 3 years of medical office experience with scheduling background in a busy practice strongly preferred
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required
• High school diploma or equivalent
• Must be willing to travel to other office locations if needed

Responsibilities

• Greet patients and visitors to the clinic in a prompt, courteous and professional manner; check in patients and inform staff of arrival
• Provide and explain paperwork for patients to complete prior to examination; collect, proof for completeness, and file forms; update demographics and insurance information
• Answer, screen, and respond to routine questions; route to appropriate personnel or take messages; page clinic staff as appropriate
• Check patients out after examination; schedule return appointments; provide appointment details and directions
• Record patient cancellations and missed appointments; reschedule as needed; notify staff and update patient chart
• Provide general administrative support by filing charts and forms; maintain lobby and supply levels; ensure HIPAA compliance
• Adhere to confidentiality and HIPAA laws; perform other duties as requested

Skills

Receptionist experience

Medical scheduling

MS Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Virginia Oncology Associates in Virginia Beach is seeking a Patient Services Coordinator to support our clinics in a fast-paced, in-person role. You will greet patients, handle paperwork, schedule visits, collect payments, and maintain accurate records with a strong focus on patient privacy.

The ideal candidate has medical office experience, proficiency with MS Office, and a willingness to travel between office locations as needed.