Patient Services Coordinator - Medical Office

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a dedicated administrative assistant for patient check-in/out and billing tasks. You will handle financial information with accuracy, respond to patient questions, and maintain compliance with HIPAA and safety guidelines.

The role involves scheduling, data entry, and coordination with care teams. A high school diploma or GED is required; prior medical office experience is preferred. Onsite work with daytime hours.

Qualifications

• High school diploma or GED is required; higher level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Performs patient check-in and check-out procedures accurately.
• Processes financial information and provides patient billing information.
• Answers phones in a timely and professional manner and provides information.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies.
• Schedules appointments and enters demographic and clinical information into the system.

Skills

Customer service

Computer skills

Communication

Teamwork

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC is seeking a dedicated administrative assistant for patient check-in/out and billing tasks. You will handle financial information with accuracy, respond to patient questions, and maintain compliance with HIPAA and safety guidelines.

The role involves scheduling, data entry, and coordination with care teams. A high school diploma or GED is required; prior medical office experience is preferred. Onsite work with daytime hours.