Patient Access & Billing Coordinator

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Holly Springs, NC is seeking an administrative assistant to perform patient check-in/check-out, handle billing information, and provide customer service with strong computer and data-entry skills.

The role supports revenue cycle processes and requires a high school diploma or GED; preferred completion of a medical administrative assisting program. This onsite position offers standard 40-hour weeks.

Qualifications

• Language skills to read and interpret safety rules and manuals.
• Mathematical skills for basic arithmetic and percentage calculations.
• Computer skills to enter and process data accurately.
• Reasoning ability to follow written or oral instructions.
• Good communication and interpersonal abilities.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (insurance verification and authorization, codes visits with ICD and CPT), balances receipts, and responds to billing questions.
• Schedules patient appointments entering all required demographic and clinical information into the system.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Complies with safety and regulatory guidelines (HIPAA, OSHA, infection prevention) and participates in unit improvement activities.
• Provides good customer service and communicates effectively with patients, families and staff.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Communication

Education

High school diploma or GED

Accredited medical administrative assisting program

Job description

UNC Health in Holly Springs, NC is seeking an administrative assistant to perform patient check-in/check-out, handle billing information, and provide customer service with strong computer and data-entry skills.

The role supports revenue cycle processes and requires a high school diploma or GED; preferred completion of a medical administrative assisting program. This onsite position offers standard 40-hour weeks.