Patient Services Coordinator - Medical Office

LMHS brand; Newark (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

LMHS is looking for a Physician Center Clerk (PCC) to join our Newark, OH facility. With minimal supervision, you will provide all aspects of clerical support to the patient care team and work collaboratively with staff.

You will handle phone notes, check-in data updates, appointment scheduling in IDX, mail and referrals, and end-of-day reconciliation, ensuring accuracy and patient service excellence.

Qualifications

• High school diploma or GED required.
• Read, write, and follow verbal instructions.
• Ability to operate various office machines including a PC, fax, copier.
• Customer service oriented.
• Knowledge of medical terminology (preferred).
• Basic insurance knowledge (preferred).

Responsibilities

• Answers phone and enters phone notes.
• Open and distributes incoming mail and faxes.
• Update all demographic information at check-in.
• Scan test results into electronic medical record.
• Schedules patient appointments in IDX.
• Collect co-payments and outstanding balances.
• Coordinate referral process.
• Prepares mailings identified by manager or physician.
• Responsible for end of day duties to include appointment reconciliation and cash accounting.

Skills

Customer Service

Medical Terminology

Office Equipment

Reading & Writing

Insurance Knowledge

Education

High school diploma or GED

Job description

LMHS is looking for a Physician Center Clerk (PCC) to join our Newark, OH facility. With minimal supervision, you will provide all aspects of clerical support to the patient care team and work collaboratively with staff.

You will handle phone notes, check-in data updates, appointment scheduling in IDX, mail and referrals, and end-of-day reconciliation, ensuring accuracy and patient service excellence.