Patient Services Clerk, Medical Office

Licking-Memorial-Health-Professionals; Newark (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Licking Memorial Health Systems in Newark, OH is seeking a Physician Center Clerk (PCC) to support our patient care team with clerical duties in the physician center. You will handle front-desk tasks, scheduling, intake updates, and basic billing support to ensure smooth daily operations.

Under minimal supervision, you will enter information, manage referrals, process mail and faxes, and help maintain accurate electronic medical records, contributing to patient safety and quality care in our

Qualifications

• High school diploma or GED required.
• Read, write, and follow verbal instructions.
• Ability to operate various office machines including a PC, fax, copier, etc.
• Customer Service oriented.
• Knowledge of medical terminology (preferred).
• Basic insurance knowledge (preferred).

Responsibilities

• Answers phone and enters phone notes.
• Open and distributes incoming mail and faxes.
• Update all demographic information at check-in.
• Scan test results into electronic medical record.
• Schedules patient appointments in IDX.
• Collect co-payments and outstanding balances.
• Coordinate referral process.
• Prepares mailings identified by manager or physician.
• Responsible for end of day duties to include appointment reconciliation and cash accounting.

Skills

Phone etiquette

Customer service

Medical terminology

Communication

Education

High school diploma or GED

Tools

IDX scheduling system

Electronic Medical Records (EMR)

Fax machine

Job description

Licking Memorial Health Systems in Newark, OH is seeking a Physician Center Clerk (PCC) to support our patient care team with clerical duties in the physician center. You will handle front-desk tasks, scheduling, intake updates, and basic billing support to ensure smooth daily operations.

Under minimal supervision, you will enter information, manage referrals, process mail and faxes, and help maintain accurate electronic medical records, contributing to patient safety and quality care in our