Medical Office Front Desk Clerk

Licking Memorial Health Systems; Newark (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Licking Memorial Health Systems (LMHS) is seeking a Physician Center Clerk (PCC) to provide clerical support to the patient care team at the Center For Sight in Newark, OH. This on-site role contributes to accurate record-keeping, appointment coordination, and efficient patient flow.

With a focus on customer service and basic medical terminology knowledge, the PCC will handle demographic updates, appointment scheduling in IDX, and cash handling while supporting daily operations and referrals

Qualifications

• High school diploma or GED required.
• Read, write, and follow verbal instructions.
• Ability to operate various office machines including a PC, fax, copier.
• Customer service oriented.
• Knowledge of medical terminology preferred.
• Basic insurance knowledge preferred.
• LMH accreditation may require annual education related to specialty certifications and standards.

Responsibilities

• Answers phone and enters phone notes.
• Opens and distributes incoming mail and faxes.
• Update all demographic information at check-in.
• Scan test results into electronic medical record.
• Schedules patient appointments in IDX.
• Collect co-payments and outstanding balances.
• Coordinate referral process.
• Prepares mailings identified by manager or physician.
• Responsible for end of day duties to include appointment reconciliation and cash accounting.

Skills

Customer service

Communication

Attention to detail

Reading/writing

Education

High school diploma or GED

Tools

IDX scheduling system

EMR (Electronic Medical Record)

Office equipment (fax/copier)

Job description

Licking Memorial Health Systems (LMHS) is seeking a Physician Center Clerk (PCC) to provide clerical support to the patient care team at the Center For Sight in Newark, OH. This on-site role contributes to accurate record-keeping, appointment coordination, and efficient patient flow.

With a focus on customer service and basic medical terminology knowledge, the PCC will handle demographic updates, appointment scheduling in IDX, and cash handling while supporting daily operations and referrals