Patient Experience Front Desk Pro | Medical Admin

Paycom; Torrington (CT); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

CTGI Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for our Torrington Care Center. You will greet patients, schedule visits, confirm appointments, and update insurance and demographic information in Epic EMR.

The ideal candidate has 3+ years of medical front desk experience, excellent verbal and written communication, strong interpersonal and customer service skills, and the ability to triage calls.

Qualifications

• High School Diploma or GED required.
• 3+ years of professional medical front desk experience.
• Prior front desk experience in a medical setting preferred.
• Experience with an EMR system is ideal; Epic experience a plus.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information in Epic EMR.
• Answer incoming calls and triage inquiries; document messages.
• Process insurance authorizations when required and monitor provider schedules.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Interpersonal skills

Education

High school diploma or GED

Tools

Epic EMR

Microsoft Office

Excel

Job description

CTGI Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for our Torrington Care Center. You will greet patients, schedule visits, confirm appointments, and update insurance and demographic information in Epic EMR.

The ideal candidate has 3+ years of medical front desk experience, excellent verbal and written communication, strong interpersonal and customer service skills, and the ability to triage calls.