Patient Services Coordinator — Medical Front Desk

Sight360; Brandon (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is seeking a Front Office Coordinator to deliver exceptional front desk support across clinic locations in Brandon, FL. You will schedule visits, verify insurance, handle payments, and help maintain EMR records while upholding policy compliance.

This full-time role requires 2–3 years of medical office experience, strong typing (40–50 WPM), and excellent communication. You will interact with patients and staff, ensuring a welcoming reception and accurate record keeping.

Qualifications

• 2-3 years of clerical/reception experience in a medical office setting
• EMR Experience
• Ability to type 40 to 50 WPM

Responsibilities

• Serve patients by scheduling visits, maintaining EMR records, accounts and greeting them for their appointments
• Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying appropriate staff of patient arrival
• Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies
• Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely
• Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information
• Protect patient rights by maintaining confidentiality of personal and financial information
• Accept deliveries and route them to appropriate departments when required
• Answer incoming calls
• Review charts and reach out to providers as needed to verify or validate orders

Skills

Outlook

Microsoft Office

Detail oriented

Multi-tasking

Excellent communication

Interpersonal skills

Patient interaction

Friendly atmosphere

Tools

EMR System

Job description

Sight360 is seeking a Front Office Coordinator to deliver exceptional front desk support across clinic locations in Brandon, FL. You will schedule visits, verify insurance, handle payments, and help maintain EMR records while upholding policy compliance.

This full-time role requires 2–3 years of medical office experience, strong typing (40–50 WPM), and excellent communication. You will interact with patients and staff, ensuring a welcoming reception and accurate record keeping.