Patient Services Coordinator: Insurance & Scheduling Pro

PT Solutions Physical Therapy; Mercer Island (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Professional development

Career progression

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator on Mercer Island, WA. You will be the essential link between patients, providers, and insurers, ensuring the care journey is smooth, accurate, and timely.

The role emphasizes verification, authorizations, scheduling, and patient communications within a nationwide PT practice. Qualifications include a High School or GED diploma and 1–2 years of customer service experience, with healthcare exposure preferred.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service experience; healthcare setting preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for Insurance Verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Skills

Customer service

Healthcare experience

Education

High School or GED diploma

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator on Mercer Island, WA. You will be the essential link between patients, providers, and insurers, ensuring the care journey is smooth, accurate, and timely.

The role emphasizes verification, authorizations, scheduling, and patient communications within a nationwide PT practice. Qualifications include a High School or GED diploma and 1–2 years of customer service experience, with healthcare exposure preferred.