Patient Services Coordinator III

Novant Health; Huntersville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is looking for a detail-oriented individual to join their administrative team. Responsibilities include managing patient information, scheduling appointments, and ensuring quality patient experiences. The ideal candidate will possess strong communication skills, a commitment to teamwork, and the ability to work in a dynamic environment. This is an exciting opportunity for professional growth in a supportive and collaborative workplace.

Qualifications

• Requires clerical experience in a medical office setting.
• Knowledge of patient demographics, scheduling, and billing.
• Ability to work effectively with diverse individuals.

Responsibilities

• Record patient demographics, insurance information, and charges.
• Schedule patient appointments accurately and in a timely manner.
• Foster teamwork and a safe patient environment.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Basic medical terminology

Confidentiality

Teamwork

Initiative

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Job Summary

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: High School Diploma or GED, required.
• Experience:One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):Proficient in use of all computer software utilized in practice.

Job Opening ID

89963

• Education: High School Diploma or GED, required.
• Experience:One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):Proficient in use of all computer software utilized in practice.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".