Patient Services Coordinator III

University of Arkansas at Little Rock; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

The University of Arkansas seeks a Patient Services Coordinator III who will manage and maintain patient health information efficiently. This role requires strong organizational skills, attention to detail, and the ability to work in a collaborative healthcare setting. The successful candidate will ensure quality records in line with health standards while supporting patient billing processes. Ideal candidates will have administrative experience and a commitment to improving patient care in Arkansas.

Benefits

Health: Medical, Dental and Vision plans available

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery service

Qualifications

• 3 years of administrative experience required.
• Preferred: 1 year of medical records experience.

Responsibilities

• Manage patient information and ensure accurate medical record updates.
• Review medical records according to Arkansas State Health standards.

Skills

Attention to Detail

Organizational Skills

Computer Skills

Education

High School Diploma/GED

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

07/03/2025
Type of Position: Administration - Outreach
Job Type: Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: FIN | CORE HIM Imaging

Department's Website:

Summary of Job Duties: The Patient Services Coordinator III manages patient information and provides support in regard to the maintenance and retrieval of patient heath information and all related documents that are scanned and processed into the Legal Health Record system. The Patient Services Coordinator III reviews medical records according to Arkansas State Health standards and The Joint Commission standards to ensure records are accurate and complete.
Qualifications:

Minimum Qualifications:

• High School Diploma/GED PLUS 3 years of administrative experience.

Preferred Qualifications:

• One year of medical records experience.

Additional Information:

•Manages patient information and ensures that quality images of all documents are accurately captured to the correct patient, CSN number and document type which will support correct and timely billing.
•Creates inpatient, outpatient, and emergency room batches with accuracy and speed.
•Ensures documents are appropriately indexed and subtitled to correct encounter and document types and determine when it is appropriate to split, merge, and/or append documents.
•Writes indexed batches to the appropriate queue in compliance with work-flow procedure.
•Reviews assigned queues daily and execute timely processing and must understand workflows, medical records requirements and multiple record systems including but not limited to Epic and EPF.
• Provides all support necessary for patient information accuracy and timely availability in Health Information Management and other departments and clinical areas.
•Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting
Frequent Physical Activity: Grasping, Hearing, Reaching, Talking
Occasional Physical Activity: Crouching, Feeling, Kneeling, Lifting, Pulling, Pushing, Standing, Stooping
Benefits Eligible: Yes