Patient Services Coordinator III

Novant Health Careers; Huntersville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health care provider in Huntersville is seeking an entry-level front desk associate. Responsibilities include managing patient check-ins, scheduling appointments, and ensuring a remarkable patient experience. Ideal candidates will have clerical experience and strong communication skills. Join a team committed to quality care and service.

Qualifications

• At least one year of clerical experience in a medical office setting required.
• Basic medical terminology knowledge preferred.

Responsibilities

• Manage front desk duties including check-in/out and scheduling.
• Record patient demographics and insurance information accurately.

Skills

Communication

Organizational

Problem-Solving

Critical Thinking

Education

High School Diploma or GED

Tools

EPIC systems

Medical Office Software

Job description

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Job Summary

Office hours are 7:30-4:30 M-TH and 7:30-3:30 on Friday. Responsibilities include (but are not limited to) all front desk duties such as check-in/out, scanning, answering phones, managing provider schedules, and providing patients with a remarkable experience at every visit.

Responsible for timely and accurate recording of patient demographics, insurance information, charges, and collections. Schedule patient appointments efficiently. Cross-training in multiple administrative functions is required.

Join a team where quality care meets quality service, every time.

Core Values and Culture

• Foster teamwork, engagement, and community involvement.
• Leverage diversity and inclusion to support quality care.
• Maintain a safe environment guided by "First Do No Harm" principles.

Qualifications

• High School Diploma or GED required.
• At least one year of clerical experience in a medical office setting required; related experience may be considered.
• Knowledge of medical office software, excellent verbal communication, organizational, problem-solving, and critical thinking skills required.
• Ability to interact respectfully with individuals of all cultures and levels of authority, maintain confidentiality, and work as part of a team is essential.
• Basic medical terminology knowledge, familiarity with EPIC systems, billing requirements, and coding for practice specialty preferred.

Additional Details

Job Opening ID: 85289

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Hospitals and Health Care