Patient Services Coordinator III

Novant Health; Bluffton (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401K match

Full-time PTO benefits

Medical, dental and vision insurance

Job summary

Novant Health is seeking a Patient Service Coordinator for Hilton Head Orthopedics and Sports Medicine. The role involves accurately recording demographics, insurance data, charges, and scheduling patient appointments in a fast-paced orthopedic practice.

The position emphasizes medical terminology knowledge, strong communication, confidentiality, and teamwork to support patient care and clinic operations.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1 year clerical in medical office; other related experience may count.
• Knowledge: medical office software for demographics, posting charges, copays, scheduling.
• Skills: excellent verbal communication, organizational, problem solving, and confidentiality.

Responsibilities

• Record patient demographics, insurance information, patient charges and collections.
• Schedule patient appointments accurately and timely.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Medical terminology

Verbal & written interaction

Adaptability

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

What We Offer

Patient Service Coordinator- Hilton Head Orthopedics and Sports Medicine

What We Offer

Patient Service Coordinator- Hilton Head Orthopedics and Sports Medicine

Monday-Friday | No Weekends | No Holidays

Novant Health offers a great place to work and grown within the company. Full and part time benefits for medical, dental and vision insurance.

401K match for retirement.

Full Time PTO benefits.

What You'll Do

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education:
  • High School Diploma or GED, required.
• Experience:
  • One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required:
  • Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred:
  • Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

200298