Clinic Scheduling & Operations Specialist

GOEBEL FIXTURE COMPANY; Excelsior Springs (MO); On-site; USD 29,000 - 33,000; Full time

Job summary

GOEBEL FIXTURE COMPANY is seeking a Clinical Scheduling and Support Coordinator to provide essential administrative support for clinic operations. The role emphasizes scheduling, front-office duties, and quality initiatives to maintain smooth patient flow.

The candidate should have a high school diploma and prior medical office experience, with proficiency in EHR systems and payer portals. Strong communication and organization are required to adapt to daily operational needs across locations.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Perform daily scheduling tasks including appointment creation, rescheduling, cancellations, and provider calendar adjustments.
• Monitor schedule accuracy and resolve conflicts or errors promptly.
• Support providers with schedule optimization and patient flow management.
• Communicate scheduling updates to patients and staff in a timely and professional manner.
• Assist with chart audits, data collection, and compliance tracking.
• Follow up on missing or incomplete quality items to support clinic performance metrics.
• Provide coverage for front office operations including check-in, check-out, insurance verification, phone support, and opening and closing procedures.
• Assist with scanning, faxing, document management, and general administrative tasks.
• Deliver excellent customer service and maintain professionalism during patient interactions.
• Support front office workflows during staff absences, high-volume periods, or operational gaps.
• Assist with referral processing including entering referrals, verifying requirements, and preparing referral packets.

Skills

Scheduling

EHR

Front office

Multitasking

Communication

Patient flow

Education

High school diploma

Tools

EHR platforms

Scheduling platforms

Payer portals

Job description

GOEBEL FIXTURE COMPANY is seeking a Clinical Scheduling and Support Coordinator to provide essential administrative support for clinic operations. The role emphasizes scheduling, front-office duties, and quality initiatives to maintain smooth patient flow.

The candidate should have a high school diploma and prior medical office experience, with proficiency in EHR systems and payer portals. Strong communication and organization are required to adapt to daily operational needs across locations.