Patient Experience & Office Operations Coordinator

GOEBEL FIXTURE COMPANY; Lexington (NC); On-site; USD 48,000 - 67,000; Full time

Job summary

GOEBEL FIXTURE COMPANY is seeking a Practice Support Coordinator to greet patients and visitors, manage calls and inquiries, and support office operations in a healthcare setting.

The ideal candidate will be organized, personable, and able to handle multiple tasks, including administrative duties, scheduling, and documentation while maintaining patient confidentiality and a welcoming front-office environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of 2 years in administrative or receptionist roles.
• Experience with Electronic Health Record (EHR) systems preferred.

Responsibilities

• Welcome patients, visitors, and vendors in a friendly and professional manner.
• Answer and direct incoming telephone calls.
• Respond to general inquiries and provide information regarding services.
• Maintain a professional and welcoming reception area.
• Assist patients with check-in and check-out procedures.
• Manage mail, packages, security, and patient records.

Skills

Administrative experience

Receptionist experience

Communication skills

Interpersonal skills

Education

High school diploma or GED

Associate degree in Business Administration

Tools

EHR systems

Job description

GOEBEL FIXTURE COMPANY is seeking a Practice Support Coordinator to greet patients and visitors, manage calls and inquiries, and support office operations in a healthcare setting.

The ideal candidate will be organized, personable, and able to handle multiple tasks, including administrative duties, scheduling, and documentation while maintaining patient confidentiality and a welcoming front-office environment.