Patient Services Assistant

TherapySouth; Montclair (AL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Job summary

TherapySouth in Vestavia Hills, AL, seeks a Front Office Administrative Manager for a full-time clerical role. You will answer phones, greet patients, schedule, scan docs, manage faxes, and collect payments while ensuring HIPAA compliance in the electronic system.

The ideal candidate has strong computer skills and can follow company policies. Benefits include health, dental, vision insurance, PTO, and a company-matching retirement plan.

Qualifications

• Strong clerical and communication skills.
• Proficiency with basic computer software and office equipment.

Responsibilities

• Answer the phones appropriately.
• Greet patients as they come in the door.
• Schedule new and returning patients.
• Scan necessary documentation into patient’s electronic account.
• Manage faxes.
• Collect OTC payments in accordance with Patient Payment Guidelines.
• Contact referrals the same day as received and schedule within 24 hours.
• HIPAA compliance.
• Demonstrate good basic computer skills.
• Comply with all company policies and regulations.

Skills

Phone etiquette

Customer service

Job description

THERAPY MANAGER FRONT OFFICE ADMINI Full Time Clerical Vestavia, Vestavia Hills, AL, US

2 days ago Requisition ID: 1770

Salary Range: $14.00 To $15.00 Hourly

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics!

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in:

• Perseverance


• Faith


• Family


• Compassion


• Integrity


• Service


• Giving


• Fitness

Essential Functions

• 2. Answer the phones appropriately.


• 3. Greet patients as they come in the door.


• 4. Schedule new and returning patients.


• 5. Scan necessary documentation into patient’s electronic account.


• 6. Manage faxes


• 7. Collect OTC payments in accordance with Patient Payment Guidelines.


• 8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours


• 9. HIPAA


• 10. Demonstrate good basic computer skills.


• 11. Comply with all company policies and procedures as well as State and Federal regulations.

Company Provided Benefits:

• Competitive pay with performance-based merit increases.


• Health, Dental and Vision Insurance.


• Paid Time Off + Holidays.


• Retirement plan with company matching.

TherapySouth is an Equal Opportunity Employer.