Patient Services Coordinator - Front Desk & Patient Care

SynergenX Health; Chattanooga (TN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid training

Paid time off

Scrubs provided

Health insurance

Disability coverage

401(k) with company match

Tuition reimbursement

Career growth opportunities

Supportive team environment

Job summary

Low T Center in Chattanooga, TN is seeking a Patient Services Coordinator to be the welcoming first point of contact. You will support front-office operations, manage appointments, explain benefits, and help keep the clinic running smoothly in a fast-paced environment.

Ideal candidates have strong customer service, basic computer skills, familiarity with EHR, and the ability to multitask. This onsite role offers hands-on training, teamwork, patient confidentiality, and opportunities to grow

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• Healthcare or front-office experience preferred.
• Excellent customer service, communication, and interpersonal skills.
• Comfortable discussing insurance, billing, and payment questions.
• Basic computer skills; familiarity with EHR systems, email, and fax preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced clinic.
• Professional, dependable, and able to work well as part of a team.
• Successful completion of a criminal background check.

Responsibilities

• Greet patients warmly, complete check-in, and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Maintain accurate patient and insurance information in the EHR.
• Answer calls, manage messages, and respond to emails, texts, and faxes.
• Complete daily cash reconciliation, End-of-Day records, and bank deposits as assigned.
• Provide administrative support and help maintain efficient clinic flow.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Assist with patient rooming and assigned duties consistent with training and applicable requirements.
• Complete bi-monthly inventory checks and keep clinic supplies stocked.
• Attend required team meetings and training.
• Maintain patient confidentiality and follow HIPAA requirements and clinic policies.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Time management

Education

High school diploma

Associate degree preferred

Tools

EHR systems

Email

Fax

Job description

Low T Center in Chattanooga, TN is seeking a Patient Services Coordinator to be the welcoming first point of contact. You will support front-office operations, manage appointments, explain benefits, and help keep the clinic running smoothly in a fast-paced environment.

Ideal candidates have strong customer service, basic computer skills, familiarity with EHR, and the ability to multitask. This onsite role offers hands-on training, teamwork, patient confidentiality, and opportunities to grow