Patient Services Coordinator — Front Desk

Optim Healthcare; Sylvania (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Statesboro Optim Healthcare is seeking a Front Desk Representative in Sylvania, GA. The role supports daily front desk operations, patient check-ins, payments, and clinic coordination across multiple locations.

Candidates should have a high school diploma, experience in customer service, and familiarity with EMR systems. The position requires flexibility with hours and a professional, confidential approach to patient care.

Qualifications

• Customer-focused service mindset with professional demeanor.
• Ability to read basic instructions and communicate clearly.
• Strong organizational skills with attention to detail and accuracy.
• Dependable with good attendance and punctuality.
• Proficient with basic computer applications and EMR usage.

Responsibilities

• Greet and check in patients, visitors, and vendors.
• Collect payments and maintain daily co-pay balance logs.
• Balance cash drawer and submit daily reconciliation reports.
• Maintain front desk area and assist with deliveries and mail.
• Verify patient demographics and insurance, update EMR records.
• Schedule day-before clinic day and coordinate patient intake.
• Assist with patient transportation arrangements as needed.
• Maintain confidentiality per HIPAA guidelines.

Skills

Customer service

Teamwork

Organizational skills

Dependability

Productivity

Job knowledge

Education

High school diploma or GED

Tools

Athena EMR

Outlook

MS Word

Job description

Statesboro Optim Healthcare is seeking a Front Desk Representative in Sylvania, GA. The role supports daily front desk operations, patient check-ins, payments, and clinic coordination across multiple locations.

Candidates should have a high school diploma, experience in customer service, and familiarity with EMR systems. The position requires flexibility with hours and a professional, confidential approach to patient care.