Medical Front Desk Specialist

Optim; Sylvania (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Statesboro Optim Healthcare is seeking a Front Desk Representative in Sylvania, GA. You will manage the front desk duties for multiple clinics, greet patients, verify demographics and insurance, and coordinate with providers and staff to ensure smooth clinic operations.

The role requires confidentiality per HIPAA, strong communication, and a flexible schedule. Prior front desk experience in healthcare is a plus, with a focus on customer service and accurate administrative tasks.

Qualifications

• High school diploma or GED required.
• Minimum one year experience in customer service in a high-volume environment.
• Front desk experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients, visitors, and vendors professionally.
• Handle payments and maintain a daily co-pay/balance log.
• Balance cash drawer and provide daily reconciliation reports.

Skills

Customer Service

Communication

Teamwork

Organizational skills

HIPAA knowledge

Multitasking

Education

High school diploma or GED

Tools

Athena EMR

Outlook

MS Word

Job description

Statesboro Optim Healthcare is seeking a Front Desk Representative in Sylvania, GA. You will manage the front desk duties for multiple clinics, greet patients, verify demographics and insurance, and coordinate with providers and staff to ensure smooth clinic operations.

The role requires confidentiality per HIPAA, strong communication, and a flexible schedule. Prior front desk experience in healthcare is a plus, with a focus on customer service and accurate administrative tasks.