Patient Services Coordinator – Front Desk

15 Foundation Medical Partners Inc; Nashua (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) plan

Job summary

SolutionHealth is seeking a clerical support representative to manage front desk operations, greet patients, check in and out, and schedule language interpreters when needed. You will help keep the office running smoothly with accurate data entry and efficient appointment coordination.

We require a high school diploma and at least one year of customer service experience. Proficiency with Microsoft Office and familiarity with medical terminology are preferred.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of customer service experience preferred.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Familiarity with medical terminology preferred.

Responsibilities

• Greet visitors, check patients in/out, schedule interpreters as needed.
• Answer phone calls, provide information, schedule appointments.
• Collect demographic data, enter and track referrals, scan/index documents.
• Verify insurance requirements, collect co-pays, balance daily batches.
• Protect patient privacy under HIPAA and support EPIC system upgrades.

Skills

Customer service

Microsoft Office

Medical terminology

Data entry

Education

High School Diploma

Tools

EPIC system

Job description

SolutionHealth is seeking a clerical support representative to manage front desk operations, greet patients, check in and out, and schedule language interpreters when needed. You will help keep the office running smoothly with accurate data entry and efficient appointment coordination.

We require a high school diploma and at least one year of customer service experience. Proficiency with Microsoft Office and familiarity with medical terminology are preferred.