Compassionate Front Desk Clerk | Patient Services & Admin

U.S. Dermatology Partners; Dallas (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk in Dallas to perform routine clerical and administrative tasks, greet patients, answer phones, and support daily office operations.

Responsibilities include directing calls, assisting patients with services, maintaining records, and ensuring accuracy in data processing, with emphasis on HIPAA compliance and high-quality customer service.

Qualifications

• 1+ year of retail or clinical front desk experience preferred.
• Detail-oriented with a professional attitude.
• Excellent English communication, both verbal and written.
• Ability to follow written and verbal instructions with good grammar.
• Strong interpersonal and customer service skills.

Responsibilities

• Answer central telephone system and direct calls to appropriate staff.
• Receive patients and visitors, answer questions, and refer to managers as needed.
• Operate office machines and computers to process patients efficiently.
• Compose, type, and edit correspondence and reports.
• Assist patients with use of clinic facilities and services.
• Support office procedures and general administrative tasks.
• Follow safety policies and contribute to quality customer service.

Skills

Detail oriented

Professional attitude

Reliable

Management and organizational skills

Verbal & written instructions

Interpersonal skills

English communication

Mathematical/analytical ability

Basic computer operation

Microsoft Excel

Microsoft Word

Outlook

HIPAA/regulations knowledge

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners is seeking a front desk clerk in Dallas to perform routine clerical and administrative tasks, greet patients, answer phones, and support daily office operations.

Responsibilities include directing calls, assisting patients with services, maintaining records, and ensuring accuracy in data processing, with emphasis on HIPAA compliance and high-quality customer service.