Patient Concierge & Front Desk Coordinator

U.S. Dermatology Partners; Forney (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

U.S. Dermatology Partners in Forney, TX is seeking a full-time front desk clerk to perform routine clerical and administrative work, answer phones, assist patients, and support clinic operations. The role requires 1+ year front desk experience in retail or clinical settings, strong English communication, and proficiency with Microsoft Office.

Knowledge of HIPAA and regulatory guidelines is preferred. This position offers a stable full-time schedule and opportunities to contribute to a

Qualifications

• One year or more of front desk experience in retail or clinical settings.
• Detail oriented with professional attitude and reliability.
• Strong verbal and written English communication.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of HIPAA guidelines and state/federal regulations.

Responsibilities

• Answer central telephone system and direct calls.
• Greet patients and provide customer assistance.
• Process receipts, data entry, and records.
• Operate office machines and computers to process patients.
• Prepare and distribute materials; compose/edit correspondence.
• Assist patients with use of clinic facilities or services.
• Adhere to safety policies and high-quality customer service.
• Perform other duties as needed.

Skills

Detail oriented

Professional attitude

Reliable

Organization skills

English communication

Customer service

Microsoft Office

Tools

Excel

Word

Outlook

Job description

U.S. Dermatology Partners in Forney, TX is seeking a full-time front desk clerk to perform routine clerical and administrative work, answer phones, assist patients, and support clinic operations. The role requires 1+ year front desk experience in retail or clinical settings, strong English communication, and proficiency with Microsoft Office.

Knowledge of HIPAA and regulatory guidelines is preferred. This position offers a stable full-time schedule and opportunities to contribute to a