Patient Services Coordinator: EPIC, Billing & Scheduling

Novant Health; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Novant Health is seeking an Administrative Clerk to record patient demographics, insurance information, and charges, while ensuring accurate billing and timely collection processes. The role includes scheduling appointments and supporting multiple administrative functions.

The position requires at least a high school diploma and clerical experience in a medical office, with familiarity of EPIC systems and coding requirements for practice specialty.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in medical office setting required.
• Other related experience may be considered in lieu of medical office experience.
• Familiarity with coding requirements for practice specialty.

Responsibilities

• Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections.
• Scheduling patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Teamwork

Problem solving

Confidentiality

Initiative

Medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking an Administrative Clerk to record patient demographics, insurance information, and charges, while ensuring accurate billing and timely collection processes. The role includes scheduling appointments and supporting multiple administrative functions.

The position requires at least a high school diploma and clerical experience in a medical office, with familiarity of EPIC systems and coding requirements for practice specialty.