Patient Access & Billing Coordinator

Novant Health; Shallotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking an organized Medical Office Administrator to register patients, verify demographics and insurance, and collect co-pays in a fast-paced setting. You will schedule appointments, manage check-out processes, and assist in resolving billing and claim issues to ensure accurate reimbursement.

Ideal candidates have at least one year of clerical experience in a medical office, strong EPIC knowledge, and excellent communication skills.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Must know medical office software for updating demographics, posting charges, copays, and scheduling.
• Excellent verbal communication; able to handle changing priorities and maintain confidentiality.

Responsibilities

• Welcome patients and accurately complete registration, demographic and insurance information in the EMR.
• Verify and update patient information, obtain required signatures and collect co-pays.
• Schedule appointments based on patient needs and provider availability.
• Complete patient check-out, verify charges, schedule follow-ups and reconcile daily payments.
• Resolve billing errors and claim denials to support timely reimbursement.
• Collaborate with coding, revenue cycle and clinical teams to resolve issues.

Skills

EPIC experience

Medical terminology

Verbal communication

Team collaboration

Education

High School Diploma or GED

Tools

EPIC systems

MS Office

Job description

Novant Health is seeking an organized Medical Office Administrator to register patients, verify demographics and insurance, and collect co-pays in a fast-paced setting. You will schedule appointments, manage check-out processes, and assist in resolving billing and claim issues to ensure accurate reimbursement.

Ideal candidates have at least one year of clerical experience in a medical office, strong EPIC knowledge, and excellent communication skills.