Patient Services Coordinator – ENT Clinic

OU Health; Oklahoma City (OK); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

OU Health is seeking a Patient Services Representative II for the Adult Ear, Nose & Throat Clinic. The role coordinates outpatient clinic schedules, provides clerical support, and promotes patient portal usage to enhance patient engagement.

Responsibilities include handling patient demographics, insurance verifications, referrals, and chart preparation while maintaining confidentiality and teamwork within the clinic.

Competenze

• High School Diploma or GED required.
• 3 or more years of experience in customer service, including at least 6 months in a clinical environment, required.

Mansioni

• Schedules patient appointments, either by telephone or in person.
• Obtains patient demographics on new patients and updates demographics on established patients.
• Answers telephone calls and distributes to the appropriate people.
• Coordinates schedules with nursing and provider teams as necessary.
• Verifies insurance eligibility and secures referrals.

Conoscenze

Advanced verbal communication

Advanced written communication

Customer service

Teamwork

Keyboarding

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

OU Health is seeking a Patient Services Representative II for the Adult Ear, Nose & Throat Clinic. The role coordinates outpatient clinic schedules, provides clerical support, and promotes patient portal usage to enhance patient engagement.

Responsibilities include handling patient demographics, insurance verifications, referrals, and chart preparation while maintaining confidentiality and teamwork within the clinic.