Patient Services Coordinator: Elevate Outpatient PT

CORA Physical Therapy; Florence (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Full benefits package

401(k) program

Tuition reimbursement

Professional development

AI-powered tools

Outpatient setting

Job summary

CORA Physical Therapy in Florence, SC is seeking a Patient Services Coordinator to join our outpatient clinic team. You will welcome patients, handle calls, verify insurance, manage referrals, and support daily billing while maintaining an organized, friendly environment.

Applicants should have a high school diploma or GED, recent customer service experience, and proficiency with Word and Excel. Fluency in Spanish is a plus.

Qualifications

• High school diploma or GED.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Strong communication, organization, and time management skills.
• Reliable, honest, and adaptable in fast-paced team environments.
• Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Responsibilities

• Greet patients warmly and build rapport in person and by phone.
• Screen and answer calls; take messages and relay information.
• Verify insurance benefits and explain financial responsibilities.
• Manage referrals and communicate first visit expectations.
• Scan insurance and ID cards into patient files.
• Collect co-pays/deductibles, provide receipts, balance daily totals.
• Maintain a clean, welcoming clinic environment per CDC guidelines.

Skills

Customer service experience

Microsoft Word

Microsoft Excel

Communication

Organization

Time management

Spanish (fluency)

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

EMR systems

Job description

CORA Physical Therapy in Florence, SC is seeking a Patient Services Coordinator to join our outpatient clinic team. You will welcome patients, handle calls, verify insurance, manage referrals, and support daily billing while maintaining an organized, friendly environment.

Applicants should have a high school diploma or GED, recent customer service experience, and proficiency with Word and Excel. Fluency in Spanish is a plus.