Patient Services Coordinator – Clinic Admin (Full-Time)

Bronson Healthcare; Kalamazoo (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Bronson Healthcare seeks a Practice Support Assistant for the Kalamazoo area. This full-time role supports patient registration, insurance verification, and payments, while coordinating schedules and basic clerical duties across Bronson offices.

You will handle phones, maintain records, and assist with department tasks, ensuring confidentiality and teamwork in a fast-paced medical environment.

Qualifications

• High school diploma or GED with 3–6 months of related experience.
• Professional communication and excellent customer service skills.
• Keyboarding and computer skills.
• Experience with hospital-based practice management systems preferred.
• Light clerical duties including filing.
• Excellent math skills and ability to use basic office equipment.
• Ability to prioritize multiple tasks and maintain confidentiality.
• Ability to work well in a team.

Responsibilities

• Register patients and verify demographic and insurance information in the practice management system.
• Determine patient co-payments and collect payments; enter charges in MISYS/Tiger.
• Prepare encounter forms using correct ICD-9 and CPT codes.
• Schedule appointments, tests, and referrals per office/provider needs.
• Answer phones, take messages, route calls, and relay information.
• Maintain patient records according to standards and confidentiality.
• Perform basic clerical duties and mail tasks; file and order supplies.
• Print physician daily schedules and run MISYS/Tiger reports.
• Complete required documentation and support department operations.
• Ensure a clean, safe work area and collaborate with staff.

Skills

Communication

Customer service

Organization

Confidentiality

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Healthcare seeks a Practice Support Assistant for the Kalamazoo area. This full-time role supports patient registration, insurance verification, and payments, while coordinating schedules and basic clerical duties across Bronson offices.

You will handle phones, maintain records, and assist with department tasks, ensuring confidentiality and teamwork in a fast-paced medical environment.