Patient Services Coordinator - Care Access & Scheduling

PT Solutions; New Braunfels (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K with match

PTO & Sick Leave

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Texas to serve as the essential liaison among patients, providers, and insurers. You will verify coverage, obtain authorizations, coordinate referrals, and support efficient scheduling to ensure timely access to care.

You will also manage patient payments, maintain strong patient relationships, and contribute to a nationwide PT practice with opportunities for development and advancement.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service experience preferred.

Responsibilities

• Reconcile patient payments and units billed following HIPAA guidelines.
• Verify insurance coverage and manage benefits and authorizations.
• Obtain authorization and/or prior authorization as needed.
• Oversee over-the-counter collections and weekly/monthly reconciliation of charges.
• Maintain positive relationships with patients, providers, clinicians, and internal teams.

Skills

Customer service

HIPAA compliance

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Texas to serve as the essential liaison among patients, providers, and insurers. You will verify coverage, obtain authorizations, coordinate referrals, and support efficient scheduling to ensure timely access to care.

You will also manage patient payments, maintain strong patient relationships, and contribute to a nationwide PT practice with opportunities for development and advancement.