Patient Access & Care Coordinator

PT Solutions; Appleton (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Paid Time Off

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to bridge patients, providers, and insurers, ensuring a seamless care journey. You’ll verify insurance, secure prior authorizations, coordinate referrals, and help schedule appointments while supporting the practice’s revenue cycle with compassionate, efficient service.

Join a mission-driven team that values growth and mentorship. This role offers opportunities to advance within a nationwide physical therapy network and to

Qualifications

• Minimum high school diploma or GED.
• 1–2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Verify insurance coverage and benefits.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal departments.

Skills

Customer service

Healthcare experience

Education

High School diploma

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to bridge patients, providers, and insurers, ensuring a seamless care journey. You’ll verify insurance, secure prior authorizations, coordinate referrals, and help schedule appointments while supporting the practice’s revenue cycle with compassionate, efficient service.

Join a mission-driven team that values growth and mentorship. This role offers opportunities to advance within a nationwide physical therapy network and to