Patient Services Coordinator

SynergenX; Westmont, Northern (IL, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Two weeks of paid training

Health, dental, and vision insurance

Disability coverage

401(k) with 5% company match

PTO

Scrubs provided

Tuition reimbursement

Employee discounts, Plus One benefit

Career growth opportunities

Supportive, patient-focused team

Job summary

SynergenX in Westmont, IL is seeking a friendly Patient Services Coordinator to warmly greet patients and support daily clinic operations. You will handle check-in/check-out, scheduling, payments, and insurance questions while maintaining accurate records and a welcoming front desk experience.

This onsite, full-time role offers two weeks of paid training, a benefits package, and opportunities for growth within our patient-focused team.

Qualifications

• High school diploma or GED required.
• Healthcare, medical office, or customer service experience preferred.
• Basic computer skills required; EHR experience is a plus.
• Successful completion of a criminal background check.

Responsibilities

• Greet patients, complete check-in, and coordinate appointments.
• Provide a warm, professional patient experience.
• Explain insurance benefits, EOBs, and out-of-pocket costs.
• Collect payments and maintain accurate patient information.
• Answer calls and manage messages, emails, texts, and faxes.
• Assist with patient rooming and assigned clinical support duties.
• Complete cash reconciliation, End-of-Day records, and bank deposits.
• Assist with inventory and keep supplies stocked.
• Maintain a clean, organized front desk.
• Support the clinic team with administrative tasks as needed.
• Follow HIPAA, safety standards, and company policies.

Education

High school diploma or GED

Tools

EHR software

Job description

Patient Services Coordinator – Westmont

SynergenX | Low TCenter
Westmont | Full-Time | Onsite | $21.00/Hour

Bring Your Energy. Build Relationships. Make an Impact.

At SynergenX, Low T Center & HerKare, we believe great healthcare starts with great people. We’re looking for a friendly, energetic, and people-focused Patient Services Coordinator to join our growing team.

You’ll be one of the first faces our patients see, helping create an experience where they feel welcomed, cared for, and valued.

Whether you’re starting your healthcare career or bringing customer service experience with you, this is an opportunity to learn, grow, and make a difference every day.

Two Weeks of Paid Training | Full-Time Benefits | Career Growth

About the Role

You’ll help keep the clinic running smoothly from check-in to check-out while supporting patients with scheduling, payments, insurance questions, communication, and administrative needs.

We hire for personality, attitude, and the desire to help people.

Key Responsibilities

• Greet patients, complete check-in, and coordinate appointments.
• Provide a warm, professional patient experience.
• Explain insurance benefits, EOBs, and out-of-pocket costs.
• Collect payments and maintain accurate patient information.
• Answer calls and manage messages, emails, texts, and faxes.
• Assist with patient rooming and assigned clinical support duties.
• Complete cash reconciliation, End-of-Day records, and bank deposits.
• Assist with inventory and keep supplies, snacks, and supplements stocked.
• Maintain a clean, organized, and welcoming front desk.
• Support the clinic team with administrative tasks as needed.
• Follow HIPAA, safety standards, and company policies.

What We're Looking For

We’re looking for someone with great people skills, a positive attitude, and a willingness to learn.

• Friendly, approachable, and enjoys helping people.
• Positive and energetic in a fast-paced environment.
• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable discussing billing, insurance, and payments.
• Comfortable using computers and electronic systems.
• Able to multitask and work well as part of a team.

Qualifications

• High school diploma or GED required.
• Healthcare, medical office, or customer service experience preferred.
• Basic computer skills required; EHR experience is a plus.
• Successful completion of a criminal background check.

Clinic Hours

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

Saturday Availability: Approximately 2–3 Saturdays per month.

Employees are expected to arrive approximately 15 minutes before their scheduled shift and record all time worked.

Why You’ll Love Working With Us

• Two weeks of paid training
• Health, dental, and vision insurance
• Disability coverage
• 401(k) with 5% company match
• PTO
• Scrubs provided
• Tuition reimbursement
• Employee discounts, including a Plus One benefit
• Career growth opportunities
• Supportive, patient-focused team

Work Environment & Physical Requirements

• Onsite clinical setting with direct patient interaction.
• Ability to sit, stand, walk, and move throughout the clinic.
• Ability to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodation as applicable.

Equal Opportunity Employer

We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

AI Note-Taking Disclosure

As part of our interview process, we may use an AI-assisted tool for note-taking and documentation. AI does not make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position.