Patient Services Coordinator

University of California - Riverside; Riverside (CA); On-site; USD 34,963 - 49,552; Full time

Job summary

The University of California - Riverside is seeking a Patient Services Coordinator to enhance patient experience and facilitate day-to-day operations. This role involves performing patient preparation functions and providing administrative support, including eligibility verification and chart preparation.

The position is primarily remote, with occasional onsite requirements. Flexibility is essential, as shifts may include evenings and weekends. The salary range for this role is competitive, based on qualifications and experience.

Qualifications

• Experience in patient preparation and administrative support is preferred.
• Ability to interact with patients effectively and warmly.
• Flexibility to work different shifts, including evenings, weekends, and holidays.

Responsibilities

• Perform patient preparation visit functions for daily operations.
• Complete benefit eligibility/verification and chart preparation.
• Provide a welcoming experience and quality service to patients.

Job description

The Patient Services Coordinator will perform patient preparation visit functions to contribute to the efficient day-to-day operations and a positive patient experience. Provides administrative support, interacts with patients by completing benefit eligibility/verification, education of patient financial responsibilities, and chart preparation activities. Provides a warm welcome with appropriate etiquette to patients. This position will be primarily assigned to a work remote. This position may at times be called to work onsite for operational needs or if there are work performance challenges. This position may require you to work different shifts, including evenings, weekends, and holidays.

The full salary range for the Patient Services Coordinator is $25.38 - $35.97 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.