Patient Access Center (PAC) Coordinator (Per Diem)

University of California - Riverside; Oakland (CA); Hybrid; USD 34,963 - 49,552; Part time

Job summary

University of California - Riverside’s Patient Access Center (PAC) is hiring per diem staff to cover call center, referral/authorization coordination, patient services (visit prep), and clinic front desk roles across multiple UCR Health sites.

Positions may be remote and require evening, weekend, or holiday coverage. Pay ranges from $25.38–$35.97 per hour, with typical pay around $30.13 depending on education, licensure, certifications, experience, and business needs.

Qualifications

• Current work authorization required.

Responsibilities

• Answer calls and provide front desk support.
• Process referrals and authorizations for patients.
• Prepare patients for visits and manage visit-related workflow.
• Support clinic front desk duties at UC Riverside locations.

Job description

The Patient Access Center (PAC) is hiring per diem staff to cover all teams: call center representative, referral and authorization coordinator, patient services coordinator (visit prep) and clinic front desk.

Key responsibilities include coverage for these roles, including call answering, referral authorization, patient visit preparation, and clinic front desk duties.

The position may be assigned to work remotely and at various UCR Health clinic locations, and may require work during evenings, weekends, and holidays.

The salary range is $25.38 – $35.97 per hour; the expected pay scale is $30.13 per hour, based on education, licensure, certifications, experience, and business needs.

Applicants must have current work authorization; UCR Health cannot sponsor or take over sponsorship of an employment visa.

As a University employee, you will be required to comply with all applicable University policies and collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.