Patient Services Coordinator

Ochsner Health; New Orleans (LA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans seeks a patient access/admissions support role to coordinate admissions, manage patient records, and ensure timely processing of requests. The position emphasizes accurate data entry, strong communication, and adherence to compliance standards.

Candidates should have a high school diploma, proficiency with Windows, and the ability to interact professionally with diverse patient populations.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of patient information.
• Proficient with Windows-style applications and keyboard.
• Excellent verbal and written communication skills; interact with patients, families, and staff.

Responsibilities

• Schedules procedures and tests with ancillary departments for timely completion.
• Organizes a manual patient medical record upon admission and maintains it during the stay.
• Ensures scanned or transmitted forms after discharge reach HIM promptly.
• Admits patients, processes location changes, discharges, and transfers.
• Maintains scripts with patients and call bell requests, clarifying needs and timelines.

Skills

Data entry

Windows

Communication skills

Education

High School diploma or equivalent

Tools

Epic

Job description

Ochsner Health in New Orleans seeks a patient access/admissions support role to coordinate admissions, manage patient records, and ensure timely processing of requests. The position emphasizes accurate data entry, strong communication, and adherence to compliance standards.

Candidates should have a high school diploma, proficiency with Windows, and the ability to interact professionally with diverse patient populations.