Patient Services Coordinator

Family Health Centers of San Diego; Lemon Grove (CA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Extensive benefits package

Job summary

Family Health Centers of San Diego seeks a dedicated individual to manage patient check-in and check-out processes, ensuring accuracy in demographics and insurance information. This role requires proficiency in customer service and clerical support, especially in a healthcare environment.

Candidates must possess at least a High School diploma or GED, with certifications preferred. A commitment to confidentiality and effective communication is essential for interacting with diverse patient populations.

The hourly pay ranges from $25.00 to $29.12, and the organization offers an extensive benefits package.

Qualifications

• 1 – 3 years of experience in administrative or customer service roles.
• Experience in a healthcare environment preferred.
• Ability to maintain patient confidentiality.

Responsibilities

• Manage patient check-in and check-out processes.
• Collect co-pays and process payments.
• Ensure accurate patient information in the Electronic Health Record.
• Process referrals and authorizations for specialty services.
• Schedule appointments and send reminders.

Skills

Customer service

Clerical support

Multi-tasking

Computer literacy

Cashiering

Communication skills

Bilingual (English, Spanish, Arabic, Somali)

Education

High School diploma or GED

Medical Assistant certification

C-NA certification

Job description

Family Health Centers of San Diego seeks a dedicated individual to manage patient check-in and check-out processes, ensuring accuracy in demographics and insurance information. This role requires proficiency in customer service and clerical support, especially in a healthcare environment.

Candidates must possess at least a High School diploma or GED, with certifications preferred. A commitment to confidentiality and effective communication is essential for interacting with diverse patient populations.

The hourly pay ranges from $25.00 to $29.12, and the organization offers an extensive benefits package.