Patient Services Concierge

Family Health Centers of San Diego; San Diego (CA); On-site; USD 35,817 - 41,493; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive salary range: $26.00 - $30.12

Job summary

Family Health Centers of San Diego is looking for a Patient Service Representative, Float to provide exceptional service during patient check-in and check-out. The role requires managing payments and ensuring accurate demographic information is collected. This position emphasizes customer service and requires flexibility in tasks.

Ideal candidates should have a high school diploma and experience in customer service. Bilingual candidates are preferred as you will interact with a diverse patient population.

Qualifications

• 1-3 years of experience in administrative or customer service roles.
• Experience in a healthcare environment preferred.
• Ability to multi-task and meet changing priorities in a fast-paced environment.

Responsibilities

• Manage patient check-in and check-out processes effectively.
• Collect co-pays and determine financial assistance eligibility.
• Ensure patient information is accurately recorded in the Electronic Health Record.

Skills

Customer service

Attention to detail

Bilingual (English/Spanish)

Medical terminology

Education

High School diploma or GED equivalent

Medical Assistant certification

Job description

Family Health Centers of San Diego is looking for a Patient Service Representative, Float to provide exceptional service during patient check-in and check-out. The role requires managing payments and ensuring accurate demographic information is collected. This position emphasizes customer service and requires flexibility in tasks.

Ideal candidates should have a high school diploma and experience in customer service. Bilingual candidates are preferred as you will interact with a diverse patient population.