Patient Services Coordinator

US Oncology Network-wide Career Opportunities; Lakewood (CO); On-site; Full time

Job summary

A leading healthcare provider in Colorado seeks an experienced Patient Service Coordinator to join their team in Lakewood. This role focuses on scheduling appointments, managing patient information, and ensuring excellent communication with patients and insurance providers. Candidates should possess strong office experience and communication skills, with proficiency in computer systems being a plus. The position offers a competitive salary and comprehensive benefits, emphasizing the importance of patient care and support.

Benefits

Health insurance

Dental insurance

Vision insurance

Wellness programs

Health savings accounts

Flexible spending accounts

401(k)

Life insurance

Disability insurance

Tuition reimbursement

Qualifications

• Minimum of 3 years of office experience, preferably in a medical setting.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule new patient and follow-up appointments.
• Obtain and document all authorization and correspondence related to referrals.
• Verify insurance coverage with third-party payers.

Skills

Communication

Proficiency with computer systems

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care, has an exciting opportunity for an experienced Patient Service Coordinator in Lakewood.

We believe that caring for cancer patients is more than just a job—it's a calling. Each team member's story is unique, but all share themes of care, compassion, and commitment.

The goal across all roles at RMCC is to provide the best possible care for our patients. Whether we're nurses supporting patients directly or schedulers coordinating appointments, we are deeply connected to our patients and committed to helping them.

Salary Range: $18.29-$24.00 per hour

Pay is based on factors such as education, experience, and certifications. In addition to salary, RMCC offers benefits including health, dental, and vision plans; wellness programs; health savings accounts; flexible spending accounts; 401(k); life and disability insurance; PTO; holiday pay; tuition reimbursement; and employee-paid critical illness and accident insurance, subject to eligibility.

Responsibilities

1. Schedule new patient and follow-up appointments.
2. Obtain and document all authorization and correspondence related to referrals in patient charts and the computer system.
3. Ensure accurate collection and entry of insurance, demographic, and eligibility information.
4. Verify insurance coverage with third-party payers.
5. Secure pre-authorizations for services and surgeries.
6. Perform financial counseling with patients prior to treatment as directed by the supervisor.

Qualifications

High School diploma or equivalent required. Minimum of 3 years of office experience, preferably in a medical setting. Excellent written and verbal communication skills. Proficiency with computer systems, including Microsoft Outlook, Word, and Excel, is preferred.

All candidates must pass a background check and a non-federal drug test (excluding marijuana) after the offer and before employment.

Physical Demands

This role requires sitting for extended periods, occasional stooping, bending, and stretching to handle files and supplies. Employees must be present during scheduled hours, capable of sitting or standing, and communicating effectively. Manual dexterity and good eye-hand coordination are necessary for computer work. Occasionally, lifting up to 30 pounds may be required. Corrected vision and hearing are necessary for phone and computer tasks.

Work Environment

The environment may involve exposure to communicable diseases, toxic substances, radiation, and medical preparations typical of an oncology/hematology clinic. The role involves in-person interactions with staff and patients and may require minimal travel to different office sites.

This posting remains open until a suitable candidate pool is identified. Early applications are encouraged.