Clinical Administrative Assistant

Easterseals PORT; Statesville (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Easterseals PORT Health in Statesville, NC seeks an Administrative Assistant to support the EMPOWER Program. The role involves medication management support, scheduling, follow-ups, prior authorizations, and data entry, working closely with providers.

Ideal candidate has 2+ years of admin experience, proficient in MS Office, and strong organizational and communication skills. On-site position requiring a valid driver’s license and reliable insurability.

Qualifications

• 2+ years of administrative or office support experience preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills and clear communication.
• High attention to detail and follow-through.
• Ability to handle sensitive situations with professionalism and discretion.
• Have a valid driver’s license, good driving record and insurability is required.

Responsibilities

• Serve as a professional and courteous first point of contact for providers.
• Answer and direct incoming phone calls with professionalism and discretion.
• Sort and distribute incoming mail and packages, prepare outgoing mail, monitor and replenish postage meter funds, order and maintain office and breakroom supplies, copy and bind meeting materials, and complete mail merges as needed.
• Foster a positive, collaborative team environment rooted in the values of Accountability, Commitment, and Caring.

Skills

Microsoft Office proficiency

Strong organizational skills

Clear communication

Attention to detail

Discretion

Driver’s license

Tools

MS Office

Job description

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Schedule: Full-Time | 40 hours per week

Pay: $18-22 depending on experience. Preferably a CNA but not a requirement

Work Setting: On-site

Position Type: Full Time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking an Administrative Assistant to support the EMPOWER Program in Statesville, NC.

As the Clinical Administrative Assistant this candidate works closely with the providers for medication management, scheduling, follow-ups, prior authorizations, managing sample logs, entering vitals, uploading labs, receiving calls about medication management, etc.

What You’ll Do .

• Serve as a professional and courteous first point of contact for providers
• Answer and direct incoming phone calls with professionalism, discretion, and sound judgment.
• Sort and distribute incoming mail and packages, prepare outgoing mail, monitor and replenish postage meter funds, order and maintain office and breakroom supplies, copy and bind meeting materials, and complete mail merges as needed.
• Foster a positive, collaborative team environment rooted in the values of Accountability, Commitment, and Caring.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• 2+ years of administrative or office support experience preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong organizational skills and clear communication
• High attention to detail and follow-through
• Ability to handle sensitive situations with professionalism and discretion
• Have a valid driver’s license, good driving record and insurability is required.

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Learn More About the Program

https://eastersealsport.com/empower-after-school/

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.