Patient Services Coordinator

Amedisys; Clarksville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading home health and hospice company that values your contributions! This full-time role offers a supportive work environment with flexible hours and a chance to make a meaningful impact on patients' lives. Enjoy a comprehensive benefits package, including health plans, paid time off, and wellness rewards. With opportunities for career advancement and a focus on work-life balance, you'll thrive in this rewarding position. Be part of a community that cares deeply for its patients and employees alike.

Benefits

Full benefits package

Paid time off

Free healthcare services

Wellness rewards

Mental health support

401(k) with company match

Family support benefits

Fleet vehicle program

Mileage reimbursement

Qualifications

• One year of scheduling experience in healthcare preferred.
• One year of administrative experience in healthcare preferred.

Responsibilities

• Ensure patient assessment visits are scheduled and performed timely.
• Collaborate with field clinicians to ensure all patient visits are completed.
• Manage calls related to scheduling issues from patients and staff.

Skills

Scheduling

Administrative Skills

Education

High School diploma or GED

Job description

Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Position Details

Full-Time | Monday - Friday | 8AM - 5PM

Compensation

• $18.00 - $24.00

What's in it for you

• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

*To participate, you must be enrolled in an Amedisys medical plan.

Why Amedisys?

• Community-based care centers with a supportive and inclusive work environment.
• Better work/life balance and increased flexibility compared to other settings.
• Job stability and the opportunity to advance with a growing company.
• The opportunity to make a meaningful impact on the lives of patients and their families by providing care where they want to be - in their homes.

Responsibilities

• Ensure patient assessment visits, including all Oasis visits, are scheduled and performed timely.
• Assign and schedule clinicians efficiently, maximizing their capacity and matching skills with care needs.
• Collaborate with field clinicians to ensure all patient visits are scheduled and completed as ordered.
• Manage calls related to scheduling issues from patients and staff.
• Refer clinical and performance issues to the clinical manager.
• Monitor hospitalized patients and coordinate follow-up as needed.
• Support clinical communication with patients, clinicians, and referral sources.
• Generate and respond to workflow reports.
• Assist with patient transfers between care centers or hospice services.
• Maintain supplies, ensuring they are within expiration and properly stored, acting as liaison for patient supply needs.
• Perform other duties as assigned.

Qualifications

• High School diploma or GED.

Preferred

• One year of scheduling experience in healthcare.
• One year of administrative experience in healthcare.

Our compensation reflects labor costs across U.S. markets and may vary based on location, knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship, disability, military status, sexual orientation, genetic information, or other protected characteristics.

About the company

At Amedisys, whether caring for patients directly or supporting caregivers, each of us is a caregiver at heart.