Patient Services Coordinator HH

Gentivahs; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Patient Services Coordinator, where your organizational skills will ensure seamless operations in home health programs. You will coordinate services, manage schedules, and communicate effectively with patients and staff. This role offers a chance to make a real impact in the lives of patients while enjoying a comprehensive benefits package that includes health insurance, 401k, and professional growth opportunities. If you're detail-oriented and passionate about patient care, this position is perfect for you.

Benefits

Health Insurance

401k Plan

Tuition Reimbursement

PTO

Fleet Program Participation

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• 3-5 years of administrative experience, with 1 year in home health.
• Knowledge of managed care principles and regulatory guidelines.

Responsibilities

• Coordinate day-to-day operations of home health programs.
• Schedule visits and communicate with staff and patients.
• Manage service codes and ensure timely visits.

Skills

Patient Assessment Skills

Communication Skills

Administrative Experience

Knowledge of Home Health Services

Detail-oriented

Multi-tasking

Education

High School Diploma or GED

Associate’s or Bachelor’s Degree

Job description

Our Company

Heartland Home Health is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Patient Services Coordinator HH to join our team. This position will directly report to the Administrator or Executive Director and is responsible for administering day-to-day operations of assigned home health programs/site and coordinates services of all team members.

• Scheudles visits and communicates with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care.

• Manages all components of the calendar-changing of service codes, visit dates, clinicians.

• Ensuring staff are completing visits in a timely manner.

• Handles rescheduled, declined, missed, and reassigned visit requests

About You

• High School Diploma or GED; Associate’s or Bachelor’s degree preferred

• Three to five years’ experience in an administrative role. One-year home health experience

• Knowledge of roles of all disciplines providing home health services

• Excellent patient assessment skills

• Thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, ACHC, and human resource), management principles.

• Strong verbal and written communication skills.

• Detail- and deadline-oriented with the ability to prioritize and multi-task

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

• Opportunity to participate in a Fleet Program

• Competitive Salaries

• Mileage Reimbursement

• Professional growth and development opportunities

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet stage specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

ReqID: 2025-121793
Category: Branch Admin and Clerical
Position Type: Full-Time
Company: Heartland Home Health