Patient Services Concierge I – Clinic Support

Baylor Scott & White Health; Burnet (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic setting. The role focuses on patient relations, check-in/check-out, scheduling, insurance verification, and answering phones, with a float to Hill Country clinics.

Schedule is part-time (Mon, Wed, Fri) from 8:00 AM to 5:00 PM. The position emphasizes accurate data entry, compassionate service, and efficient patient flow in a fast-paced environment.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience.
• Strong communication and data-entry skills.

Responsibilities

• Assist patients with check-in/check-out, scheduling, and insurance verification.
• Answer phones and direct calls to appropriate staff.
• Process payments following guidelines and post charges into the system.
• Verify patient demographics and update records in the computer system.
• Provide information about practice services, hours, and directions as needed.
• Support medical records duties as requested.

Skills

Communication skills

Data entry

Phone etiquette

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic setting. The role focuses on patient relations, check-in/check-out, scheduling, insurance verification, and answering phones, with a float to Hill Country clinics.

Schedule is part-time (Mon, Wed, Fri) from 8:00 AM to 5:00 PM. The position emphasizes accurate data entry, compassionate service, and efficient patient flow in a fast-paced environment.