Patient Services Concierge & Clinic Receptionist

Prime Occupational Medicine; Sulphur (LA); On-site; USD 28,000 - 36,000; Part time

Job summary

Prime Occupational Medicine seeks a Clinic Receptionist/Check in and Check Out to greet clients, schedule appointments, and maintain accurate records and billing. You will answer phones, welcome visitors, and refer inquiries as needed.

You will handle check in/out, HIPAA compliance, manage electronic records, coordinate with providers, and maintain inventory and supplies. The role may require travel to other PRIME locations and overtime during peak periods.

Qualifications

• 2+ years of experience at a healthcare facility in a medical receptionist or medical assistant role (essential).
• Working knowledge of medical terminology, HIPAA regulations, and medical coding (highly advantageous).
• Knowledge of Systoc
• Communication skills to converse clearly over the telephone and in person.
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Self-motivated
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.

Responsibilities

• Greet and attend to clients in person and over the phone.
• Professionally assist providers, staff, visitors, and clients.
• Check in and check out of clients.
• Maintain clinic inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Ensure stock levels are adequate and orders are made timely.
• Answer all phone calls and emails in a professional and courteous manner.
• Perform all duties within HIPAA, OSHA and PRIME's policies, procedures and regulations.
• Mailing, shipping, sorting and distributing mail.
• Assist clients and patients with completing necessary forms and documentation.
• Maintaining and entering electronic medical records and files.
• Maintain confidentiality of all providers, staff, and client information.
• Schedule appointments between providers and clients.
• Liaise between staff with discretion and professionalism.
• Adhere to policy and procedures during all activities.
• Assist with admissions, check in or checkout and treatment of clients as per agreed protocols.
• Communicate medical results and/or issues to clients under clinical supervision.
• Process and complete accurate records of the client visit within accordance to the set timeframe.
• Ensure all necessary paperwork is entered correctly during the check in process.
• Ensure all completed paperwork, required testing was completed upon the patient's departure.
• Scan, fax and or email results to clients and attachments
• Follow all DOT and MRO protocols to ensure PRIME is in compliance
• May be required to travel and work at different PRIME locations
• Must have reliable transportation
• May be required to work overtime and or holidays
• Other duties as assigned

Skills

Healthcare receptionist experience

HIPAA knowledge

Systoc

Communication skills

Multitasking

IT skills

Job description

Prime Occupational Medicine seeks a Clinic Receptionist/Check in and Check Out to greet clients, schedule appointments, and maintain accurate records and billing. You will answer phones, welcome visitors, and refer inquiries as needed.

You will handle check in/out, HIPAA compliance, manage electronic records, coordinate with providers, and maintain inventory and supplies. The role may require travel to other PRIME locations and overtime during peak periods.